Administrative Affairs
Our Administrative Affairs Department is responsible for the maintenance and operation of the facilities, budget management, supply of materials, vehicle fleet management, security, safety, hygiene, archiving, postal affairs, welcoming and similar services and processes. In all these stages, it ensures that corporate and official policies are respected.
Information Processing
Our Information Processing (IT) Department is responsible for providing the necessary hardware and software for storing information, accessing and processing this information securely. Furthermore, it provides services aimed at business process automation, customer connectivity and productivity enhancement in order to assist in the implementation of business strategies.
Logistics
Our logistics division With its over 3.000 m² of storing space, is located in Istanbul, a district that is in the middle of major highway hubs. Our warehouse is directly owned and operated by us, ensuring quick adaptation to changing conditions in the market, quick response to customers' requests, and quick delivery of orders. All warehousing, order processing, and packaging operations are handled by our in-house team, no service is outsourced. Orders are received via internet, our B2B site or by our sales representatives in the field using their tablet PCs with real-time order processing software developed for Kozmoklinik. Orders to cities within 600km distance are delivered within 24 hours and to cities with more than 600km distance are delivered within max. 48 hours. Orders to accounts in Istanbul are delivered by a locally specialized cosmetics courier and to outside of Istanbul by a leading national courier company.